Privacy Policy

Last Updated: September 2026

Fort Wayne Plumbing Expert ("we," "our," or "us"), founded by Matthew Gonzalez and located at 700 E Coliseum Blvd Ste A, Fort Wayne, IN 46805, values your privacy. This Privacy Policy outlines our transparent data handling practices regarding information collected through our website, fortwayneplumbingexpert.com.

1. Information We Collect

We only collect personal information that you voluntarily submit to us via our online service request forms, contact inquiries, or direct telephone calls. This may include your full name, telephone number, email address, physical service address, and specific details regarding your plumbing requirements.

2. How We Use Your Information

Information provided by our website visitors is utilized strictly for legitimate business purposes:

Responding to your plumbing service requests and estimate inquiries.
Dispatching service technicians to your property in Fort Wayne or Allen County.
Communicating appointment confirmations, arrival windows, and invoicing details.
Improving our website performance, technical diagnostics, and user experience.

3. Data Protection & Sharing

We do not sell, rent, trade, or monetize your personal information to third-party advertisers or data brokers under any circumstances. Information is only shared with trusted operational service providers who assist us in managing our communication systems and website hosting under strict confidentiality obligations.

4. Cookies & Performance Analytics

Our website utilizes standard functional cookies and performance analytics (such as Google Analytics 4) to monitor general site traffic, page load speed, and user interaction. These tools collect anonymized data such as browser type, operating system, and pages visited without personally identifying individual users.

5. Contact Information

If you have any questions or concerns regarding our privacy practices, please contact us at:

Fort Wayne Plumbing Expert
700 E Coliseum Blvd Ste A, Fort Wayne, IN 46805
Telephone: +1 (260) 289-3429
Email: info@fortwayneplumbingexpert.com